Shipping Policy

Shipping

Every Idam Living saree is carefully prepared, inspected and packed before beginning its journey to you.

Diwali Complimentary Express Shipping — USA

Complimentary Express Shipping on all Pure Silk Saree orders within the USA.

For a limited time through Diwali 2026, all eligible Pure Silk Saree orders shipping within the United States will automatically receive Express Shipping at no additional charge.

Delivery: Within 7 business days from the date of ordering.

There is no shipping code required. Complimentary Express Shipping will automatically apply to eligible orders.

Once your order has been dispatched, tracking information will be sent to the email address provided at checkout.

Orders with Custom Blouse Stitching

If your saree order includes Custom Blouse Stitching, please allow approximately one additional week for your blouse to be completed, inspected and prepared before your order is dispatched.

Our blouses are individually stitched to your measurements and preferences, and this additional time allows our tailoring team to complete the work with care.

Orders with Additional Handwork

Orders that include additional custom work may require extra preparation time:

• Fall Pico: approximately 2 additional days
• Silk Thread Tassels: approximately 4 additional days
• Custom Embroidery: approximately 4–7 additional days
• Other made-to-order or specially commissioned work: timing will be communicated individually where applicable

If additional preparation time is required, we will let you know.

Shipping Within India

We ship throughout India.

Available shipping charges and estimated delivery information will be displayed at checkout.

Tracking information will be provided once your order has been dispatched.

International Shipping — Other Countries

Idam Living ships internationally to destinations outside the USA and India.

Available shipping options, charges and estimated delivery information are displayed at checkout and may vary depending on the destination.

International orders may be subject to customs duties, import taxes or other fees imposed by the destination country. These charges, when applicable, are the responsibility of the recipient and are not included in the product or shipping price.

Customs processing may occasionally affect the final delivery timeframe.

Tracking Your Order

Once your order has been dispatched, tracking information will be sent using the contact details provided with your order.

Please allow a short period for the carrier’s tracking system to update after receiving your shipping confirmation.

Delivery Address

Please review your shipping address carefully before completing your order.

Idam Living cannot be responsible for delays or delivery issues resulting from an incorrect or incomplete address provided at checkout.

If you notice an error in your shipping information before your order has been dispatched, please contact us as soon as possible.

Shipping & Carrier Delays

We make every effort to prepare and dispatch orders within the stated timeframes.

Occasionally, delivery delays may occur due to severe weather, carrier disruptions, customs processing or circumstances outside our control.

If there is a significant delay while we are preparing your order, we will make every effort to keep you informed.

Undelivered or Returned Packages

If an order is returned to us because an incorrect or incomplete delivery address was provided, or because the recipient was unable to receive the package, any additional shipping charges required to resend the order will be the responsibility of the customer.

Damaged or Lost Shipments

If your order arrives damaged, please contact us within 48 hours of delivery with your order details and clear photographs of the package and affected item so that we can assist you.

If you believe your shipment has been lost in transit, or tracking shows an unusual delay, please contact us and we will work with the shipping carrier to investigate.

Questions About Your Order?

If you have any questions about shipping, delivery or an existing order, please contact us and include your order number so that we can assist you.

Email: idamliving@gmail.com

Every Idam Living piece is prepared and packed with care before making its way from us to you.