Return & Refund Policy

At Idam Living, we prioritize customer satisfaction by ensuring the quality and craftsmanship of every product. However, due to the nature of our offerings, we have a strict no-exchange and no-refund policy. Please review the details below:

1. No Exchanges or Refunds:

• All sales are final. We do not accept returns, exchanges, or provide refunds for any products.
• We encourage customers to review product details, sizes, and descriptions thoroughly before placing an order.

2. Damaged or Incorrect Items:

• If you receive a damaged or incorrect product, please contact us within 48 hours of delivery.
• Provide clear photos of the issue along with your order details for verification.
• After review, we will take appropriate steps to resolve the issue, such as replacement or repair, at our discretion.

3. Customized Products:

• Customized or personalized items cannot be returned, exchanged, or refunded under any circumstances.

4. Shipping Costs:

• Shipping costs are non-refundable. If a replacement is approved, we will cover the shipping costs for the replacement product.

Contact Us:
For any concerns regarding your order, reach out to us at idamliving@gmail.com. Our team is here to assist and ensure your experience with Idam Living is seamless.

Thank you for your understanding and support of our policies. We are committed to delivering quality products that bring elegance to your home and wardrobe.